Roman's Chess Download 23: Gran Prix and Reti Opening
Pairs well with
Roman's Chess Download 23: Gran Prix and Reti Opening
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Shipping Information
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Customer Support
We offer many ways to contact www.chessset.com and Chess Gorilla. Contact us through our chat function, our support email (support@chessset.com), or call us at 1-800-ON-Chess or 1-585-442-2430.
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FAQ’s
1) Yes, your purchases go to help support one of the few full time chess centers in the USA, the Rochester Chess Center.
2) We are the top chess product designer in the USA, if not the world.
3) Loyal customers will be first in line for any new products at launch.
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Contact Us
We have many ways to contact us at www.ChessSet.com:
1) Email sales@ChessSet.com
2) Contact us through our toll free 1-800-ON-CHESS (1-800-662-4377)
3) We try to have someone monitoring our live chat during business hours.
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Chess Gorilla Products
The Chess Gorilla brand products were designed to bring quality back to our industry. Too many products in our industry are made with "planned obsilescence". This means they are made to need to be replaced in the next 3-5 years. We want to get away from that and give you products that are durable, easy to use, and don't kill your pocketbook.
Buy with confidence and support chess in Upstate NY
All purchases help support the Rochester Chess Center and all of our outreach in both the local and national chess community. We may be small but we have a HUGE effect on our community. Our goal is to expand our business and use those proceeds to help more across the nation.
We are the leader in chess innovation
The Rochester Chess Center and Chess Gorilla has always had strong ties to the chess community across this great nation of ours. The difference between us and the rest of the chess development community is we listen to our customers and work to make the chess community stronger.
We do this by developing our Chess Gorilla brand, making reliable, long-lasting products that fit an ignorned niche in our community.
Our SilverBack Chess Clock is a prime example of this. It is easy to use, easy to program, and is built to last. It is hard to say that about most any other chess clock on the market.
Product details
We source products from all over the world
ChessSet.com and Chess Gorilla order from factories all over the world. We do our best source from US based factories and developers.
Product Quality
With sourcing across the world, quality control is a key sticking point for us. The problem is most chess equipment is sourced from 4 major factories. Unfortunately quality control is NOT a high priority for them.
To combat this we developed our Chess Gorilla brand where maintain strict quality control standards for our products. By strategically picking the factories we deal with, we can maintain QC that most other companies can only dream of.
Product Innovation
Our Chess Gorilla brand is the leader in chess innovation. By listening to our customers, we are able to develop products that take our competition YEARS to realize.
The SilverBack chess clock will revolutionize the clock industry. Ease of use, extreme durability, and all the new added functions will change the perception chess clocks are seen.
Our EZNotate system in development will change the way people take chess notation. This low cost paper system will make it easier to notate and learn from your games. Taking out all letters, numbers and symbols will change the way people notate and learn from their games.
FAQs
Please read our FAQs page to find out more.
Do you offer wholesale pricing?
Yes, We LOVE our wholesale customers. We are building a special access portion of our website specifically for you. You will have to be approved for the level and yes, it will be password protected.
Can I get cusomized chess boards?
Yes, we do custom chess boards for a ton of companies. It is an involved process. If you need custom boards or any other custom items...contact us directly at 1-(800)ONCHESS and we will take care of all your needs.
We need someone to sell at our tournaments
If we cannot sell at your tournament we can help you find somone who can. If you are interested and there is not an established seller that services your area we would be happy to help train you on how to do it yourself.
When will my order ship?
All orders are shipped Monday thru Friday as long as your order gets processed in enough time. We do our best to ship the same day we receive the order, but sometimes it might take an extra day or so.