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Welcome to The Rochester Chess Center

Contact Info:
Rochester Chess Center
221 Norris Drive
Rochester, NY 14610
Ph#: 1-800-ON-CHESS
Fax: 1-585-442-2894
chessger@yahoo.com

About Us:
The Rochester Chess Center is in our 28th year of business serving the Chess Community.
We offer a wide selection of Chess Equipment:
Chess Sets, boards, tables, awards, DVD's, Books, Clocks, & Gaming supplies: Plastic Playing Cards, Poker Chips, racks & Cases, Cribbage & Backgammon.
Our trained instructors provide Chess instruction on site
and in schools all around the greater Rochester area.
We use this knowledge gained from teaching to provide you with the best selection of products possible.
In addition to running many tournaments during the year, Our company has been one of the leading tournament sellers in the Nation (both Scholastic and Adult). You might have seen us at some of the large USCF national events. We provide chess camps during school breaks & during the Summer. We are an active USCF affiliate. And...We offer this web store to meet our customers needs and to promote Chess and traditional gaming play around the world.

Shipping:
Orders are typically shipped same day of receipt if received before 5pm EST. Orders are shipped by US Priority Mail or UPS.

Continental US Shipping is only $6.95 regardless of how many items purchased.
For overnight or rush shipping, call for pricing and availability.
As actual shipping costs are determined by distance, weight, and size of package, we reserve the right to ship by UPS or US Parcel Post for heavy or large packages.

Overseas customers are responsible for their country's taxes and customs fees. Overseas shipping costs start at $29.95US, though pricing varies. Please call us at 1-800 ON CHESS (1-800-662-4377) or email us at chessger@yahoo.com to make any special requests for shipping you may have.

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Order Security and info:
For your convenience and protection, we provide SECURE, On-line ordering to purchase chess equipment! # Secure Socket Layer (SSL): Yahoo! Store uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time a Yahoo! Store asks for a credit card number during checkout for payment, it will be SSL encrypted. The information you provide will be stored securely on our servers. # CISP Compliance: Yahoo! Merchant Solutions is certified CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security Program (CISP) outlines a standard for security procedures for merchants and service providers that store, process, or transmit cardholder data. We accept MC/VISA/Discover/Am-Ex & Paypal. Purchase orders are accepted from school districts, individual schools, colleges and universities, local and state governments, public institutions, and major US corporations. Money orders and checks are fine. If paid by check,order is shipped after check clears. (please note $20 US charged for any returned checks)


Tax:
NY State residents add 8% sales tax to order. This is done automatically at checkout.

Privacy Policy:
We do not rent, sell, or share personal information about you with other people or non affiliated companies except to provide products or services you've requested. Our customers are our biggest asset and we will not compromise their standing with us. This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Your satisfaction is very important to us, so please call or e-mail if you have questions. We will do everything reasonable to meet your needs.

Return Policy: - Damaged Product
We strive to ensure your order is inspected and properly packed for shipping. However, if your order arrives damaged, contact us immediately (by e-mail or phone). Ship the order back to us and upon receipt, we will replace it. We will reimburse you for reasonable shipping fees back to us (we use Priority Mail, UPS, Parcel Post) and send the replacement order at no additional expense to you.

Return Policy: - Unsatisfied
If you are unsatisfied with your order for any reason, contact us by phone or e-mail. Ship the order back to us within 30 days from date of order for a full refund less shipping charges.There are no returns or refunds for digital downloads, DVDs, software, or plastic playing cards that have been opened.

Note: Any items returned after 30 days are subject to a 10% restocking fee. Returns are not accepted after 60 days.

All text, images, logos and information contained on official Rochester Chess Center Web sites are the intellectual property of Brolain Collections, Inc. unless otherwise registered and are protected under the U.S. Copyright Act 17 U.S.C. 101-810. Copyright gives the owner exclusive right to reproduce, distribute, perform, display, or license a given work. The US copyright act provides protection for such works, and they may not be used or reproduced without permission. This web site and all contents 1993-2017 Brolain Collections, INC. All photos property of Brolain Collections, INC. Use, duplication, distribution prohibited without authorization and acknowledgment.